Sales Supervisor

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead, develop, and supervise the Inside Sales team to foster high performance and engagement.

• Oversee performance and productivity metrics for the commercial operation, including KPIs and Sales Pipeline.

• Create, implement, and assess action plans utilizing continuous improvement methodologies (PDCA).

• Manage the undergraduate sales funnel to ensure predictability and the achievement of targets.

• Facilitate follow-up meetings to discuss results, performance, and team development.

• Enhance and refine commercial processes, workflows, and scripts to boost efficiency and conversion rates.

• Focus on the technical and behavioral development of sales consultants.

• Track quality and productivity indicators, recommending corrective and preventive measures.

• Engage in strategic meetings with partner areas involved in student recruitment.

• Cultivate a culture of excellence, collaboration, results orientation, and enhanced customer experience.

• Assist in the formulation of commercial strategies that align with the institutional objectives of the undergraduate program.

⛳️ Requirements

• Completed Bachelor's degree.

• Postgraduate degree is advantageous.

• At least 1 year of experience managing commercial/sales teams.

• Demonstrated experience in sales and/or customer service.

• Proven ability to manage metrics, targets, and commercial performance.

• Familiarity with consultative selling methodologies, particularly SPIN Selling and Predictable Revenue.

• Experience with CRM systems (Salesforce is a plus).

• Capability to develop and monitor action plans effectively.

• Intermediate proficiency in Microsoft Office, especially Excel and PowerPoint.

• Experience in critical analysis of results and budget management.

• Proficiency in English is a plus.

• Experience in the education sector is an advantage.

🏝️ Benefits

• Meal allowance / meal voucher.

• Flexible hours and locations (for remote positions).

• Transportation allowance (for hybrid or on-site positions).

• Profit-sharing (PLR).

• Multi-benefits: Flexible benefit via Flash Card to use as you prefer.

• Gympass / Wellhub.

• Psicologia Viva (online platform for psychologist and nutritionist consultations).

• Health and dental insurance.

• Life insurance.

• Extended parental leave (up to 6 months for mothers and 20 days for fathers).

• Rede D'Ór: support and important information for mother and baby health, with a network of accredited nurses.

• Partnership with the local SESC (varied programming in education, health, culture, leisure, and social assistance).

• Birthday day off (one paid day off to take on your birthday or during your birthday month).

• Online learning platform with a variety of courses for professional development (UCA).

• Language school (AIA).

• Leadership development program.

• Afya Women's Mentoring Program (MMA).

• Discount on undergraduate and postgraduate courses at Afya's education units.