Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial compatibility, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, adapting discussions to meet client requirements.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Ensure accurate lead, opportunity, and client data is maintained in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progression.

• Coordinate with Onboarding and Account Management for a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could inform future product developments, service enhancements, marketing strategies, or partnership prospects.

• Contribute to sales campaigns, specific outreach initiatives, and market research efforts.

• Meet or surpass assigned activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Assist with the handoff to onboarding and account management once clients commence shipping.

⛳️ Requirements

• Exceptional written and verbal communication skills.

• Experience with client outreach in Logistics (B2B) is highly regarded.

• Previous sales experience in Logistics/Supply Chain B2B is considered a strong asset.

• Comfortable engaging in cold outreach, conducting discovery calls, following up, and delivering client presentations.

• Possess a strong customer-first mindset, with the ability to comprehend client challenges and propose practical solutions.

• Good organizational skills and the capability to manage multiple prospects across various stages.

• Ability to assimilate knowledge about Chit Chats’ services, pricing models, shipping processes, compliance requirements, and operational demands.

• Proficient in CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capacity to coordinate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational viability.

• Post-secondary education or equivalent experience is necessary.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain, specifically with small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or a related field, is considered advantageous.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• GRSP plan eligibility after 3 months of employment.