Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, challenges, platforms, service requirements, and growth possibilities.

• Qualify prospects based on commercial alignment, shipping profile, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare fundamental pricing comparisons, savings summaries, proposals, and follow-up documents.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service alignment inquiries.

• Keep precise records of leads, opportunities, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progress.

• Work alongside Onboarding and Account Management to ensure a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs for upcoming products, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, outreach specific to verticals, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and facilitate the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is considered a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong advantage.

• Comfortable performing cold outreach, conducting discovery calls, follow-ups, and client presentations.

• Strong customer-centric approach with the ability to comprehend client challenges and propose practical solutions.

• Good organizational skills and the capacity to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structures, shipping processes, compliance requirements, and operational standards.

• Experience with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capability to collaborate with internal teams.

• Self-motivated, resilient, and adept at working towards sales objectives.

• Ability to balance revenue growth with client fit, profitability, and operational viability.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain focusing on small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, particularly in logistics, transportation, or a related field, is considered an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.