Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business prospects through proactive outreach, incoming leads, referrals, market research, and reactivation initiatives.

• Conduct discovery calls to assess client shipping volumes, existing carriers, challenges, platforms, service requirements, and growth opportunities.

• Evaluate prospects based on compatibility, shipping profile, compliance standards, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats' services, customizing discussions to align with client needs.

• Prepare fundamental pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-related inquiries.

• Keep precise records of leads, opportunities, and client details in the CRM system.

• Monitor outreach efforts, follow-ups, next actions, and stages of deals.

• Work in tandem with Onboarding and Account Management to ensure a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that may influence future product developments, service enhancements, marketing strategies, or partnership possibilities.

• Participate in sales campaigns, targeted outreach for specific verticals, and market research initiatives.

• Achieve or surpass assigned activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Drive revenue growth by converting qualified prospects into active shipping clients and facilitating the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric approach with the capability to comprehend client challenges and propose effective solutions.

• Experience in client outreach within the Logistics sector (B2B) is a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Strong organizational skills and the ability to oversee multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing models, shipping processes, compliance factors, and operational necessities.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving capabilities and the ability to collaborate with internal teams.

• Self-driven, resilient, and comfortable aiming for sales targets.

• Ability to balance revenue generation with client compatibility, profitability, and operational practicality.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or services for small businesses is advantageous.

• Successful candidates will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a generous GRSP plan after 3 months of employment.

• Remote work.