Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and anticipated revenue.

• Present Chit Chats services in a clear and professional manner, customizing the conversation to meet each client’s specific needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documents.

• Collaborate with the Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Maintain accurate records of leads, opportunities, and client information in the CRM system.

• Track outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management to facilitate a seamless transition post-sale.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could inform future products, service enhancements, marketing campaigns, or partnership prospects.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Meet or exceed assigned activity, pipeline, conversion, activation, and revenue goals.

• Report to the Sales Manager – Business Development.

• Convert qualified opportunities into active shipping clients and assist with the transition to onboarding and account management.

⛳️ Requirements

• Strong written and verbal communication abilities.

• Experience with client outreach in the Logistics (B2B) sector is considered a significant asset.

• Previous sales experience in Logistics/Supply Chain B2B is regarded as a strong advantage.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first mindset with the capacity to understand client pain points and propose practical solutions.

• Good organizational skills and the ability to manage multiple prospects at varying stages.

• Capability to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and skill in coordinating with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is advantageous.

• B2B sales experience, particularly in logistics, transportation, or a related field, is considered beneficial.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after three months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• GRSP plan eligibility after three months of employment.