Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities via outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volumes, current carriers, pain points, platforms, service requirements, and potential for growth.

• Qualify prospects by assessing commercial fit, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Present Chit Chats services in a clear and professional manner, customizing discussions to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documents.

• Collaborate with Sales Manager, Data, Product, and Operations to address complex pricing or service-fit inquiries.

• Ensure accurate maintenance of lead, opportunity, and client information in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Work alongside Onboarding and Account Management to facilitate a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client requirements that can guide future product development, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, outreach tailored to specific verticals, and market research projects.

• Meet or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is regarded as a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is considered a strong asset.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first attitude with the ability to comprehend client challenges and suggest practical solutions.

• Good organizational skills and capability to manage multiple prospects at various stages.

• Ability to learn about Chit Chats’ services, pricing structures, shipping workflows, compliance factors, and operational requirements.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capacity to coordinate with internal teams.

• Self-motivated, resilient, and at ease working towards sales targets.

• Capability to balance revenue growth with client compatibility, profitability, and operational viability.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain focusing on small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or a similar industry, is considered an asset.

• Successful candidates will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to take part in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• GRSP plan eligibility after 3 months of employment.

• Option for remote work.