Sales, Patient Conversion Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Promptly follow up with new inbound leads through phone, SMS, email, and CRM systems.

• Qualify potential patients while understanding their treatment objectives.

• Engage in consultative sales dialogues and successfully close high-value treatment packages.

• Reconnect with prospects who have not yet committed and address their objections.

• Reactivate inactive and previously lost leads from the current patient database.

• Spot opportunities to upsell and cross-sell various treatments and packages.

• Maintain regular follow-up sequences to enhance conversion rates.

• Manage and update lead and patient details within the CRM system.

• Monitor prospects through the sales pipeline to ensure no opportunities are overlooked.

• Coordinate appointments once a client has made a commitment.

• Uphold excellent communication and deliver a premium client experience.

• Provide insights on lead quality, objections, conversion rates, and improvements in the sales process.

• Assist with administrative tasks related to sales and patient coordination as needed.

⛳️ Requirements

• Proven track record as a sales closer, ideally in med spa, aesthetics, cosmetic, beauty, wellness, or healthcare sectors.

• Demonstrated capability to sell high-ticket services or treatment packages.

• Comfortable engaging in sales conversations via phone and messaging platforms.

• Strong skills in objection handling and negotiation.

• Highly proactive with exceptional follow-up practices.

• Comfortable working towards revenue and conversion goals.

• Able to work independently and take charge of the sales pipeline.

• Proficient in written and spoken English.

• Excellent organizational and administrative abilities.

• Experience with CRM software.

• GoHighLevel (GHL) experience is highly advantageous.

• Willingness to learn about and discuss aesthetic treatments and services.

• Previous experience in selling high-value aesthetic treatments, packages, memberships, or procedures is particularly valuable.

🏝️ Benefits

• 100% remote work environment.

• $50 birthday bonus.

• $200 testimonial bonus.

• No tracking system.

• 5% commission on closed revenue.

• 8% commission for achieving 10 or more deals per month.

• 10% commission for successfully reactivating leads from the current patient database.

• Flexible scheduling to accommodate the practice's needs.

• Opportunity to transition from part-time to full-time as the business expands.