Paid Social Associate Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily account management and ensure quality control for a range of paid social accounts.

• Mentor and support account managers and junior team members in platform execution, campaign strategies, testing, reporting, and client interactions.

• Directly manage a select group of enterprise-level clients as a senior strategic partner.

• Conduct audits, troubleshoot issues, launch, optimize, or stabilize campaigns within advertising platforms.

• Supervise the onboarding process for new accounts and ensure proper account setup.

• Engage directly with clients to address complex or escalated issues, present strategies, and strengthen client relationships.

• Create a comprehensive paid social perspective and convert it into actionable guidance.

• Collaborate with teams across paid search, client strategy, creative, analytics, and programmatic areas.

• Advance best practices in paid social, quality assurance processes, campaign workflows, reporting automation, and AI-driven workflows.

• Maintain up-to-date training materials, onboarding resources, and process documentation.

• Lead training sessions related to social media and facilitate internal discussions.

• Recognize and escalate critical issues concerning clients or accounts to Directors or leadership.

• Support the sales team with audits, presentations, and pitches.

• Function independently without formal management responsibilities.

⛳️ Requirements

• 4–6 years of experience in paid media, showcasing comprehensive expertise in paid social strategy, buying, optimization, and measurement, either in an agency or in-house setting.

• Proficient hands-on experience with Meta and TikTok, along with additional familiarity with Pinterest, Snapchat, LinkedIn, Reddit, and/or X.

• Background in performance marketing and brand planning.

• Experience in full-funnel paid social strategies encompassing awareness, consideration, conversion, retention, and creative testing.

• Proven experience in coaching, training, or informally mentoring junior team members.

• Familiarity with data analysis and reporting tools such as Google Analytics, Adobe Analytics, or similar platforms.

• Experience in crafting paid social customer acquisition campaigns across a variety of clients and sectors.

• Exceptional oral, written, presentation, and interpersonal communication skills.

• Solid working knowledge of Google Suite, Excel, Google Slides, Asana, or comparable tools.

• Bachelor's degree in Communications, Advertising, Marketing, Business Management, or a related field, or equivalent professional experience.

• Not eligible for immigration sponsorship.

🏝️ Benefits

• Remote-first culture.

• Unlimited paid time off (PTO).

• Extended holiday break during winter.

• Flexible work schedules.

• Options to work from anywhere.

• 100% paid parental leave.

• 401(k) matching program.

• Comprehensive medical, dental, vision, life, and pet insurance.

• Sponsored life insurance.

• Short-term disability insurance and additional voluntary insurance options.

• Annual Class Pass credits.

• Office hubs located in Los Angeles, Chicago, and New York for learning and development, events, workspace, and in-person collaboration.