Sales Operations Manager

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take ownership of the target-setting and quota allocation process, ensuring continuous improvement across various regions, countries, and commercial teams.

• Oversee commercial performance while managing and enhancing the bonus calculation process for the sales team.

• Promote excellence in pipeline management throughout the commercial organization by assessing pipeline hygiene, conversion dynamics, adherence to the sales process, and portfolio growth performance.

• Supervise the implementation and execution of commercial playbooks and operational processes within the sales organization.

• Monitor and evaluate salesforce efficiency and profitability by creating ROI and productivity models for the commercial team.

• Develop and maintain reports, dashboards, and analyses on commercial performance utilizing HubSpot and BI tools.

• Assist Regional Directors and senior leadership in crafting sales campaigns or strategic initiatives.

• Collaborate closely with the broader Commercial Strategy & Transformation team.

⛳️ Requirements

• A minimum of 3 years' experience in Sales Operations, Commercial Strategy, Business Operations, Business Analytics, Sales Excellence, or similar analytical and commercial positions, preferably within consulting firms or global tech companies.

• At least 2 years of hands-on experience with HubSpot CRM, including reporting, dashboard creation, and commercial performance analysis.

• A strong yet humble personality, capable of effectively collaborating with cross-functional and multicultural teams in a remote-first, geographically diverse organization.

• Highly organized and detail-oriented, with the capacity to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.

• Excellent communication and stakeholder management skills, enabling confident interaction with Regional Directors, Sales Leaders, and senior management.

• Proficient in English, both written and spoken; knowledge of additional languages is a plus.

• Strong quantitative and analytical skills, with the ability to independently gather, structure, and analyze complex datasets to inform business decisions.

• High proficiency in MS Excel / Google Sheets for data analysis, reporting, and performance tracking; advanced SQL knowledge is a notable advantage.

• Experience with business intelligence and data visualization tools such as Tableau, Power BI, Looker, or similar platforms.

• Solid business acumen and hypothesis-driven mindset, with the capability to convert data into actionable commercial insights and recommendations; this role extends beyond pure analysis.

🏝️ Benefits

• Flexible schedules and the option to work remotely.

• An ambitious and supportive team that is passionate about their work, values each other, and grows together.

• Internal programs for adaptation and training, focusing on the development of soft skills and leadership abilities.

• Partial reimbursement for attending external training and conferences.

• Corporate rates for hotels and travel services.

• MyTime Day Off - an additional non-working day with full pay.