Sales Operations Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of and enhance the sales process, which includes lead routing, pipeline stages, deal desk, and quote-to-cash workflows.

• Oversee and manage the HubSpot CRM, ensuring data accuracy, user engagement, and effective reporting.

• Develop and maintain dashboards and reports that reflect pipeline health, forecast accuracy, and sales representative performance.

• Collaborate with Sales leadership on territory design, quota establishment, and sales compensation strategy.

• Conduct monthly and quarterly forecasting and pipeline assessments alongside the Sales Director.

• Identify bottlenecks in the sales cycle and implement process enhancements to boost efficiency and increase win rates.

• Manage the sales tools and technology stack, assessing and integrating new solutions as needed.

• Assist in onboarding and training new sales team members on tools, processes, and reporting practices.

• Work in partnership with Marketing on lead scoring, handoff processes, and tracking campaign performance.

• Collaborate with Finance on revenue reporting, deal approvals, and compliance with contract/pricing guidelines.

• Oversee the company's pricing strategy and related analytics in conjunction with the CEO.

• Manage the extensive Service RFP process.

⛳️ Requirements

• Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent professional experience.

• 3–5+ years of experience in sales operations, revenue operations, business operations, or a similar analytical role.

• Practical experience managing Salesforce, HubSpot, or a comparable CRM platform.

• Strong analytical abilities and proficiency in Excel or Google Sheets.

• Familiarity with BI tools such as Tableau or Looker is advantageous.

• Experience with ZoomInfo is a plus.

• Capacity to manage multiple projects and priorities in a dynamic environment.

• Exceptional communication skills with the ability to work across functions and present to leadership.

• Strong process orientation, problem-solving capabilities, and keen attention to detail.

• Demonstrated ability to function effectively in a remote work setting.

• Knowledge of sales engagement or enablement tools is preferred.

• Understanding of sales compensation structure and quota planning.

• Ability to successfully complete a pre-employment physical that includes lifting up to 75 lbs, twisting, pulling, kneeling, and squatting.

• Ability to clear pre-employment drug screening and background check.

• Must pass a comprehensive marijuana-inclusive drug test as a condition of employment.

• A valid driver's license with a clean driving record for the past 5 years is required.

• Some roles may necessitate travel and overnight stays.

🏝️ Benefits

• 10% commission.

• 401(k) with matching contributions.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Life insurance benefits.

• Disability coverage.

• Paid sick leave.

• Paid vacation time.

• Clothing allowance.

• Paid holidays.

• Coverage for travel expenses.

• Opportunities for internal career advancement.