Director, Sales Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of how revenue is forecasted, evaluated, and managed throughout the entire commercial framework.

• Report directly to the Chief Revenue Officer and liaise with Sales, Marketing, Finance, Customer Success, and executive leadership.

• Lead the annual go-to-market bottom-up forecasting for all revenue streams.

• Manage forecasting methodologies for new business, renewals, and growth revenue.

• Conduct weekly forecast reviews and provide executive visibility into accuracy, risks, opportunities, and the health of the pipeline.

• Direct territory design, quota allocation, and sales capacity planning.

• Align sales forecasts with Finance, board reporting requirements, and investor expectations.

• Develop and maintain dashboards that track pipeline performance, forecast achievement, sales productivity, and overall commercial health.

• Define and monitor sales performance metrics, delivering actionable business insights.

• Assess sales initiatives, programs, and investment effectiveness.

• Oversee pricing approvals, deal desk processes, CPQ operations, and channel MDF programs.

• Assist in sales compensation planning, modeling, administration, and program effectiveness.

• Establish scalable quote-to-close processes while ensuring data integrity.

• Manage the administration and optimization of Salesforce, CPQ, Salesloft, ZoomInfo, and other related revenue technology platforms.

• Collaborate with IT and stakeholders on integrations, workflow automation, reporting, and user adoption.

• Enhance lead quality, pipeline generation, funnel performance, and shared metrics with Marketing.

• Work alongside Customer Success, Finance, and executive leadership on operational priorities.

• Contribute to mergers, acquisitions, and business transformation initiatives.

• Create an operating rhythm that fosters accountability and informed decision-making.

• Lead, mentor, and develop the Revenue Operations team.

• Construct scalable processes, tools, and operating models that facilitate growth.

⛳️ Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations within software, SaaS, or subscription-based companies.

• 3+ years of experience in people leadership, including building and nurturing high-performing operations teams.

• Proven ownership of forecasting, planning, analytics, sales systems, territory design, compensation support, and executive reporting.

• Extensive experience in supporting direct sales, channel and distribution partnerships, enterprise sales, renewals, and expansion efforts.

• Advanced knowledge of Salesforce and CPQ.

• Familiarity with Salesloft, ZoomInfo, NetSuite or equivalent ERP systems, and Adaptive or Anaplan.

• Proficient in Excel at an advanced level.

• Hands-on experience with SQL and business intelligence tools like Tableau, Looker, or Power BI.

• Experience in developing forecasting methodologies that meet the scrutiny of executives, boards, and financial analyses.

• Strong business acumen linking operational metrics to commercial results and revenue performance.

• Exceptional communication and stakeholder management skills, including experience working with senior executives.

• Ability to thrive in a dynamic, fast-paced, and highly accountable environment.

• Experience in a private equity-backed software organization is preferred.

• Experience with board reporting, value creation initiatives, carveouts, business transformations, or integration efforts is advantageous.

• Exposure to pricing strategies, channel program management, MDF governance, or deal desk leadership.

• Background in supporting M&A diligence and post-acquisition Revenue Operations integration.

🏝️ Benefits

• Fully remote work environment.

• Freedom to make a significant impact.

• Collaboration with colleagues across North America.

• Opportunity to work directly with executive leadership.

• Chance to influence Corel's commercial operating model.

• Be part of a collaborative and high-impact team.

• Opportunity to build and optimize a modern Revenue Operations function across multiple global brands.