Director, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of how revenue is forecasted, evaluated, and managed throughout the entire commercial framework.

• Report directly to the Chief Revenue Officer (CRO) and liaise with Sales, Marketing, Finance, Customer Success, and the executive team.

• Revamp the sales infrastructure to create repeatable processes, dependable data, and a clear operational rhythm.

• Spearhead annual go-to-market forecasting from the ground up across all revenue streams.

• Manage forecasting methodologies for new business, renewals, and expansion revenue.

• Conduct weekly forecast reviews and ensure executive visibility into accuracy, risks, opportunities, and pipeline health.

• Direct territory design, quota planning, and sales capacity planning initiatives.

• Reconcile sales forecasts with Finance, board reporting requirements, and investor expectations.

• Develop and maintain dashboards to monitor pipeline performance, forecast achievement, sales productivity, and overall commercial health.

• Define and track sales performance metrics, providing actionable analyses.

• Assess sales initiatives, programs, and investments, recommending enhancements as needed.

• Oversee pricing approvals, deal desk functions, CPQ operations, and channel MDF programs.

• Assist with sales compensation planning, modeling, administration, and program effectiveness.

• Create scalable quote-to-close processes while ensuring data integrity and consistency.

• Manage the administration and optimization strategy for Salesforce, CPQ, Salesloft, ZoomInfo, and related revenue platforms.

• Collaborate with IT and stakeholders to enhance integrations, automate workflows, improve reporting, and increase user adoption.

• Streamline sales processes and reduce operational friction throughout the revenue lifecycle.

• Collaborate with Marketing on lead quality, pipeline generation, funnel performance, and shared metrics.

• Work alongside Customer Success, Finance, and executive leadership to align priorities and enhance performance.

• Support mergers, acquisitions, and transformation initiatives through systems integration, reporting, compensation, and process harmonization.

• Establish a consistent operating cadence that promotes accountability, visibility, and informed decision-making.

• Lead, mentor, and cultivate a high-performing Revenue Operations team.

• Develop scalable processes, tools, and operating models that facilitate growth without unnecessary increases in headcount.

• Encourage accountability, continuous improvement, and a customer-centric approach.

⛳️ Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations within the software, SaaS, or subscription-based sectors.

• 3+ years of leadership experience, including building and nurturing high-performing operations teams.

• Proven track record in managing forecasting, planning, analytics, sales systems, territory design, compensation support, and executive reporting.

• Extensive experience in supporting direct sales, channel and distribution partnerships, enterprise sales, renewals, and expansion efforts.

• Advanced proficiency in Salesforce and CPQ.

• Familiarity with Salesloft, ZoomInfo, NetSuite or similar ERP systems, and Adaptive or Anaplan or comparable planning platforms.

• Highly proficient in Excel.

• Hands-on experience with SQL and business intelligence tools such as Tableau, Looker, or Power BI.

• Experience developing forecasting methodologies that stand up to executive, board, and financial scrutiny.

• Strong business acumen linking operational metrics to commercial outcomes and revenue performance.

• Exceptional communication and stakeholder management skills, including partnership with senior executives.

• Ability to thrive in a fast-paced, evolving, and highly accountable business setting.

• Experience in a private equity-backed software company is preferred.

• Background in supporting board reporting, value creation initiatives, carveouts, business transformations, or integration efforts is a plus.

• Familiarity with pricing strategy, channel program management, MDF governance, or deal desk leadership.

• Experience in supporting M&A diligence and post-acquisition Revenue Operations integration.

🏝️ Benefits

• Fully remote work environment.

• Autonomy to make a significant impact.

• Opportunity to partner directly with executive leadership.

• Chance to influence strategic business decisions.

• Collaborative, high-impact team environment.

• Opportunity to shape Corel's commercial operating model.

• Opportunity to build and enhance a modern Revenue Operations function across multiple global brands.