Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance and optimize the operations of our sales team.

• Analyze the current deal-making process, identify bottlenecks, and implement solutions.

• Develop clear, repeatable processes to ensure the team doesn’t have to reinvent strategies each quarter.

• Collaborate with sales leadership to ensure the adoption and sustainability of new processes.

• Take ownership of forecasting and performance reporting.

• Facilitate weekly and monthly pipeline reviews and forecasting sessions to provide leadership with a clear overview of our status.

• Create dashboards and reports that display performance metrics for accounts and representatives relative to targets.

• Identify trends in data promptly — recognizing opportunities for the team to pursue or risks that require attention.

• Oversee the allocation of accounts and compensation for our team.

• Assist in determining which representatives manage specific accounts and markets, ensuring a balanced workload and proper focus on opportunities.

• Aid in the design and upkeep of sales compensation plans that inspire the team and recognize desirable behaviors.

• Maintain the accuracy of our tools and data.

• Ensure the integrity of our Salesforce CRM — keeping account ownership, record types, and data current and clean.

• Collaborate with our data team to ensure that our reporting systems accurately reflect business activities.

• Serve as the primary contact for any discrepancies in our tools or data — identifying issues, flagging them, and resolving them.

• Lead initiatives that drive business advancement.

• Manage special projects — from conducting new market analyses to developing business cases for strategic changes — and see them through from conception to impact.

• Assist with planning cycles such as goal setting and workforce modeling.

• Bridge the gaps between sales, finance, data, and product teams to ensure alignment on objectives.

⛳️ Requirements

• Minimum of 3 years in Sales Operations, Revenue Operations, or a comparable position where you were responsible for actual processes and outcomes rather than just supporting them.

• Proficient in Salesforce — capable of building reports, managing records, and configuring workflows independently.

• Comfortable with data and able to articulate a clear narrative from spreadsheets or dashboards — familiarity with tools like Looker or Snowflake is advantageous.

• Excellent communicator who can collaborate across teams and simplify complex concepts for both sales representatives and executives.

• Proactive and self-motivated — able to identify problems, devise solutions, and execute them without waiting for direction.

• Adaptable in a fast-paced environment where priorities may change and responsibilities extend beyond a traditional job description.

🏝️ Benefits

• Compensation: Competitive base salary aligned with role and experience, along with opportunities for bonuses, commissions, and equity.

• Benefits: Explore our comprehensive list at engine.com/culture.

• Environments for Success: Different roles have unique requirements for optimal performance, which is why we utilize a hybrid-hub model. Whether you are working from one of our outstanding offices or fully remote, we will ensure you have the necessary resources to thrive.