Sales & Operations Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee incoming and outgoing leads from initial contact to deal finalization, ensuring a systematic and conversion-driven sales approach.

• Act as the primary liaison for clients and major accounts, fostering enduring relationships.

• Spearhead negotiations, follow-ups, and commercial discussions to enhance revenue growth.

• Organize customer needs both internally and externally to guarantee smooth service delivery.

• Maintain and enhance CRM data, oversee pipeline tracking, and coordinate pricing.

• Work closely with operations teams, carriers, and external partners to align expectations and address concerns.

• Deliver clear, prompt, and professional communication through both phone and written channels.

• Ensure a precise transition of closed deals to operations for efficient fulfillment.

• Recognize opportunities to boost sales efficiency and improve customer retention.

• Take charge of various sales and operational projects in a fast-paced startup atmosphere.

⛳️ Requirements

• Demonstrated experience in sales and key account management, preferably in B2B, logistics, automotive, SaaS, or marketplace sectors.

• Capability to independently oversee the entire sales cycle, including outreach, follow-ups, negotiations, and closures.

• Proficiency in English (mandatory).

• Proficiency in Spanish and Portuguese (mandatory).

• Strong commercial acumen paired with exceptional negotiation abilities.

• Outstanding written and verbal communication skills.

• Experience with CRM systems and managing sales pipelines.

• Excellent organizational skills and keen attention to detail.

• Comfortable operating in a fully remote and fast-paced environment.

• Proactive, hands-on, and solution-focused attitude.

• Strong customer-centric orientation.

🏝️ Benefits

• N/A