Sales & Operations Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee both inbound and outbound leads from the initial contact through to deal closure, ensuring a structured and conversion-driven sales process.

• Act as the primary liaison for customers and key accounts, fostering long-term relationships.

• Drive revenue growth by leading negotiations, follow-ups, and commercial discussions.

• Coordinate customer requirements internally and externally to guarantee seamless service execution.

• Maintain and enhance CRM data, track pipelines, and coordinate pricing effectively.

• Collaborate closely with operations teams, carriers, and external partners to ensure alignment of expectations and resolve any issues.

• Deliver clear, timely, and professional communication through both phone and written channels.

• Ensure a smooth transition of closed deals to operations for fulfillment.

• Identify opportunities for improving sales efficiency and enhancing customer retention.

• Take initiative on ad-hoc sales and operational projects within a dynamic startup environment.

⛳️ Requirements

• Demonstrated experience in sales and key account management, preferably in B2B, logistics, automotive, SaaS, or marketplace sectors.

• Capability to independently manage the complete sales cycle, including outreach, follow-ups, negotiations, and closures.

• Fluent in English (required).

• Proficient in Spanish and Portuguese (required).

• Strong commercial acumen with outstanding negotiation skills.

• Exceptional written and verbal communication skills.

• Experience with CRM systems and managing sales pipelines.

• Strong organizational abilities and attention to detail.

• Comfortable working in a fully remote and fast-paced setting.

• Proactive, hands-on, and solution-oriented mindset.

• Strong customer-centric focus.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.