Sales Operations Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Collaborate with the Senior Revenue Operations Manager to implement essential GTM initiatives throughout the sales organization.

• Lead the execution of operational programs aimed at enhancing sales productivity, pipeline management, and deal execution.

• Act as a reliable operational partner to Sales leadership, ensuring that processes, tools, and reporting facilitate consistent execution.

• Oversee the monthly commission cycle by extracting closed-won data from HubSpot and applying complex logic (accelerators, multipliers) to produce accurate payout statements.

• Aid in pipeline visibility and forecasting by maintaining reports and dashboards within HubSpot.

• Generate insights and summaries to support weekly pipeline reviews, forecast discussions, and reporting for leadership.

• Collaborate with RevOps analytics resources to ensure the accuracy of reporting and visibility into crucial sales metrics, such as show rates, close rates, cancellation rates, and no-show rates.

• Contribute to maintaining robust CRM hygiene and operational discipline across the sales team.

⛳️ Requirements

• 3-5 years of proven experience in Sales Operations, Revenue Operations, or a highly analytical commercial finance position.

• Bachelor’s degree in Business, Finance, Economics, or a related quantitative discipline.

• Advanced proficiency in HubSpot CRM administration, including sophisticated workflow creation, custom properties, and native dashboard development.

• Experience in supporting sales forecasting, pipeline management, or territory planning.

• Proven track record in managing cross-functional operational initiatives and projects.

• A proactive and meticulous approach to data governance, with a strong aversion to poor data quality.

• Familiarity with modern GTM automation and AI tools such as Clay, Zapier, Gong AI, Outreach AI, or similar platforms is highly advantageous.

🏝️ Benefits

• Fully remote work from the comfort of your home

• Eligibility for employee equity plan (stock options)

• Reimbursement package for home office expenses and professional development, up to $1.5k

• Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days

• Wellness program featuring fitness and mindfulness classes

• Love your work and our mission of serving nonprofits!