Sales Operations Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Facilitate effective communication and coordination among Sales Representatives regarding order monitoring, updates, and statuses.

• Support Sales Representatives in generating client quotes, soliciting quotes from vendors, and placing orders.

• Oversee, troubleshoot, adjust, and inform relevant departments of any issues that may delay the timely processing of orders.

• Coordinate with vendors, sales representatives, management, and purchasing teams concerning order challenges and stock availability.

• Compile and produce daily summaries of sales and backorder reports for Sales Management and Directors.

• Ensure adherence to company policies, procedures, and regulatory standards related to sales operations.

• Recognize opportunities for process enhancements and efficiency improvements within the sales organization.

⛳️ Requirements

• 3 - 5 years of experience in sales support, customer service, or a similar field.

• Excellent verbal and written communication skills in English.

• A dedicated and quiet home office space is required.

• Dependable, high-speed internet connection.

• Strong customer-oriented mindset.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

• High attention to detail.

• Outstanding self-motivation with the ability to manage and prioritize various projects.

• Capability to collaborate effectively with cross-functional teams.

🏝️ Benefits

• Brand new work-from-home equipment (laptop, desktop monitor, headset).

• Mandatory government benefits plus a 13th month pay.

• Health Maintenance Organization (HMO) coverage (medical & dental) for you and one dependent.

• 15 days of paid time off (PTO) each year (available for vacation or sick leave) in addition to our standard US holiday calendar.

• Birthday Leave.

• Year-End Bonus.