Sales Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate extensive and intricate data sets to uncover trends, risks, and opportunities, translating insights into actionable recommendations for sales and business leadership.

• Independently create, enhance, and sustain analytics and reporting solutions that adapt to changing business needs with minimal supervision.

• Gather, assess, and verify data for regular and on-demand sales reporting.

• Aid in the development of analytical models to support goal setting, forecasting, performance monitoring, and the collection of essential operational metrics.

• Conduct data quality control, cleanup, and synchronization across various data sources to guarantee accuracy and consistency in reporting.

• Utilize advanced Excel capabilities (such as complex formulas, pivot tables, Power Query, and data modeling) to fulfill analysis and reporting requirements.

• Collaborate with the Sales Operations Director to design, develop, and deploy Power BI dashboards and reports that satisfy internal and executive reporting needs.

• Act as a subject matter expert in Power BI, focusing on data modeling, report optimization, and automating recurring reports.

• Integrate data from various systems and legacy sources into Power BI, understanding the contribution of each data source to the final reported outputs.

• Continuously evaluate and enhance reporting logic as business needs, definitions, or data sources evolve, emphasizing the expected outcomes rather than rigid instructions.

• Work closely with IT, Finance & Accounting, Operations, and Business Units to collect, validate, and harmonize data across departments.

• Recognize and eliminate redundant reporting efforts and streamline data workflows to boost efficiency and data reliability.

• Ensure that systems, tools, and processes are utilized correctly and consistently by all stakeholders.

• Assist in the creation and upkeep of documentation, training resources, procedures, and tools to promote ongoing process enhancements.

• Maintain a solid understanding of CRM systems and sales enablement tools, including the data flow between systems.

• Examine BI dashboards and reports to proactively detect data quality issues.

⛳️ Requirements

• Demonstrated experience in data analysis, reporting, or analytics related to sales/business operations.

• Strong analytical and problem-solving abilities, capable of working independently while managing competing priorities.

• Advanced skills in Microsoft Excel.

• Proven experience in developing reports and dashboards using Power BI.

• Familiarity with CRM systems and sales enablement platforms.

• Ability to comprehend complex data environments and swiftly adapt as systems and requirements change.

• Excellent communication and collaboration skills, enabling effective work across departments.

🏝️ Benefits

• Competitive compensation package aligned with your skills and experience.

• Night differentials pay to help maximize your earnings.

• Comprehensive HMO coverage, including a free dependent on Day 1.

• Employee referral program with rewarding incentives.

• 20 days of annual leave, providing flexibility to manage your time.

• Engaging team activities and events to maintain a joyful work environment.