Sales Manager, Serials

This is a fully remote position, open to applicants in Alaska, +10 more states.

📋 Description

• Collaborate with RSMs to establish and nurture relationships with key customer stakeholders while leading strategic discussions with clients.

• Act as the subject matter expert on Serials, providing presentations, assisting with intricate sales cycles, and offering guidance on serials strategy and workflows.

• Create and implement targeted account strategies in conjunction with RSMs, encompassing growth initiatives, retention tactics, and risk management.

• Formulate and execute strategic sales plans aimed at achieving SSD revenue objectives, in alignment with regional and national goals.

• Take ownership of the renewal strategy for SSD accounts, proactively pinpointing risks, gaps, and opportunities for business retention and growth.

• Discover and promote new sales opportunities, facilitating upsell and cross-sell initiatives across publisher packages, title lists, and services.

• Work closely with Account Services Managers, Customer Service, and Operations to guarantee accurate renewals and a seamless customer experience.

• Maintain a robust sales pipeline, ensuring precise CRM reporting, forecasting, and progression of opportunities.

• Keep abreast of market trends, competitive actions, and customer feedback to refine sales strategies, product positioning, and continuous enhancements.

⛳️ Requirements

• A minimum of 7 years of sales experience, with prior experience in the academic market being preferred.

• At least 7 years of library experience engaging with serials or acquisitions workflows, or a relevant combination of experience.

• Willingness and ability to travel up to 60% of the time.

• Must possess a valid driver’s license.

• Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, Teams, and Outlook.

• Reside within the designated territory or near a major airport servicing the territory.

• Exceptional communication skills, both verbal and written, along with experience in public speaking.

🏝️ Benefits

• Medical, Dental, Vision, Life, and Disability Insurance along with Flexible Spending Accounts.

• Retirement Savings Plan.

• Paid Parental Leave.

• Holidays and Paid Time Off (PTO).

• Mentoring program.