Sales Manager – Group

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop market opportunities, proactively engage potential clients, and strategically place groups to fulfill hotel requirements and surpass client expectations.

• Establish and nurture robust relationships with both new and existing accounts to enhance repeat and referral business.

• Conduct engaging site tours that highlight the hotel’s newly renovated spaces and distinctive guest experiences.

• Create and present tailored, strategic proposals that align with client objectives while maximizing hotel revenue.

• Oversee accounts throughout the sales process, ensuring effective communication and execution at every stage.

• Facilitate contract negotiations and reviews, maintaining communication with clients and relevant hotel staff before, during, and after events to ensure exceptional service quality.

• Collaborate closely with Event Sales, Event Planning, and Operations teams to provide outstanding client experiences.

• Engage in and contribute to discussions on sales strategies, event meetings, and team initiatives.

• Develop and update digital marketing materials and collateral in partnership with the marketing team.

• Ensure accurate record-keeping, reporting, and pipeline management utilizing Hyatt systems.

⛳️ Requirements

• Demonstrated experience in group and event sales within the hospitality sector.

• Preferred training in strong selling, negotiation, business writing, and presentation skills.

• Previous experience in prospecting and networking to acquire new business is advantageous.

• Candidates should possess exceptional attention to detail and organizational skills.

• Excellent verbal and written communication abilities are essential.

• Competency in general computer skills is required.

• Familiarity with basic design concepts in Canva or Adobe is a plus.

• Ability to be present on-site on a daily basis.

• Ideally, 1-2 years of hotel sales experience or completion of a Management Trainee program.

🏝️ Benefits

• Career Growth and Advancement – Hyatt is committed to promoting from within, offering training, skill development, and career mobility, with opportunities for advancement at every level.

• Affordable Benefits after 30 days - full-time employees are eligible for medical, dental, vision, life insurance, long-term disability, and short-term disability coverage.

• Referral Bonuses - for introducing new members to our team.

• 12 Free Room Nights annually at Hyatt Hotels worldwide – after 90 days of employment.

• Discounted Room Nights for yourself, friends, and family – across Hyatt Hotels globally.

• Parking discounts – enjoy reduced rates in downtown Austin.

• Bus Passes – available for under $10/month, deducted from payroll.

• Paid Time Off – including vacation, sick days, and holiday pay.

• Healthcare FSA - helps you save on medical expenses.

• Financial Perks - 401(k) plan with company matching and a discounted employee stock purchase program.

• Employee Assistance Program – provides 24/7 emotional support, legal advice, and personal and financial resources.

• Discounts at various retailers – including Headspace, Apple, AT&T, Verizon, and more!