Sales Manager – Destination Weddings

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct weekly one-on-one meetings with each consultant, focusing on scorecard performance, call feedback, and targeted skill development activities.

• Perform a minimum of 2–3 call observations per representative each week, ensuring a completed observation form for every call.

• Facilitate live side-by-side sessions for any representative scoring below 80% on their overall scorecard, at least once a week.

• Document each coaching session within 24 hours, including a summary, skill activity, implementation status, next steps, and commitments made.

• Ensure that every representative leaves each one-on-one knowing precisely what they are working on, while every manager is informed of the effectiveness of the coaching.

• Oversee the entire accountability process, from documented verbal discussions to Performance Improvement Plans (PIPs), 30-day reviews, and exit criteria.

• Review scorecards to guarantee that every representative is fully aware of their performance, ensuring that there are no surprises.

• Identify performance trends early and intervene before a gap becomes a recurring issue.

• Keep all coaching and accountability documentation updated, complete, and readily accessible in the designated system.

• Conclude the accountability process with clear terms; a representative must maintain a score of 80% or above for an entire quarter before formal status is removed.

• Lead bi-weekly L10 team meetings with a prepared agenda that covers performance, achievements, challenges, and team alignment.

• Conduct multiple 15-minute pipeline stand-ups throughout the week, ensuring that every representative is aware of their pipeline status and next actions.

• Utilize stand-ups to recognize who needs support, who is performing well, and where urgency needs to be established, in real-time.

• Maintain continuous visibility into every representative's pipeline, not limited to check-in periods.

• Set a positive tone daily; energy, expectations, and belief in the team are essential and non-negotiable.

• Publicly celebrate wins consistently on the scoreboard and within the team environment.

• Foster an atmosphere where representatives feel recognized, supported, and encouraged to grow.

• Collaborate with the Enablement Specialist to integrate learning into the culture, beyond just formal training sessions.

• Advocate for the team's success in all cross-functional discussions, acting as a champion for your representatives.

• Work alongside the Sales Enablement Specialist to identify skill gaps and ensure effective training is both deployed and adopted.

• Coordinate with the Sales Ops Manager regarding tool usage, process compliance, and Sales Assistant workflow standards.

• Provide the Director of Sales with regular, transparent updates on team performance, coaching activities, and key risks.

• Engage in cross-functional discussions that impact the sales team, ensuring the team's voice is represented.

⛳️ Requirements

• A minimum of 3 years of experience in a sales role, including at least 1-2 years in a team lead, senior, or management position.

• A proven track record of coaching sales representatives to achieve measurable performance improvements.

• A deep understanding of consultative selling, with the ability to model and teach it in real time.

• Strong expertise in pipeline management, forecasting, and performance metrics.

• Experience in executing structured accountability processes such as PIPs, performance discussions, and documentation.

• Capability to conduct high-energy, efficient team cadences that prompt action rather than mere conversation.

• High emotional intelligence; ability to read a room, handle difficult conversations with care, and build trust swiftly.

• Proficiency with CRM tools, scorecards, and sales reporting.

• Experience with the Entrepreneurial Operating System (EOS) is a significant plus.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• A collaborative and supportive team environment.

• Access to the latest tools and technology to enhance productivity.