Sales Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead, mentor, and develop a team of Account Executives tasked with onboarding new restaurant partners within Franki's SMB segment.

• Take ownership of team quota achievement and revenue outcomes, ensuring consistent performance against monthly and quarterly targets.

• Act as a player-coach by backing strategic deals, assisting in overcoming challenges, and engaging in significant sales opportunities when necessary.

• Conduct regular one-on-one meetings, call coaching sessions, pipeline evaluations, and deal assessments to enhance team performance and conversion rates.

• Foster and sustain a culture of accountability, execution, and ongoing improvement throughout the sales organization.

• Track team performance metrics such as pipeline coverage, activity levels, conversion rates, and quota fulfillment.

• Promote forecasting precision and maintain insight into pipeline health through rigorous CRM management.

• Establish and promote best practices across prospecting, discovery, demonstration execution, and closing phases.

• Collaborate with the Recruiting team to interview, hire, onboard, and ramp up new Account Executives.

• Work alongside Marketing, Product, and Customer Success teams to enhance messaging, customer experience, and go-to-market strategies.

• Provide market feedback, customer insights, and competitive intelligence to influence sales strategy and product development.

⛳️ Requirements

• Over 3 years of sales leadership or management experience leading teams with quota responsibilities.

• More than 5 years of experience in B2B sales, SMB sales, or sales environments focused on hospitality.

• A demonstrated history of leading teams that consistently meet or surpass quota.

• Experience in coaching Account Executives throughout the entire sales process, from prospecting to closing.

• Strong experience in pipeline management and forecasting.

• Proficient in using Salesforce or comparable CRM platforms.

• Exceptional communication, coaching, and leadership capabilities.

• Ability to excel in a fast-paced, high-growth startup atmosphere.

• Willingness to travel up to 25% for team meetings, market visits, conferences, and events.

🏝️ Benefits

• Competitive salary and fully covered healthcare, dental, and vision benefits for employees.

• PTO: 15 days annually, plus additional PTO during the holiday season (December 25th - 31st). Additionally, we observe 11 public holidays each year.

• Medical, Dental & Vision: We fully cover Medical, Vision, and Dental insurance for employees.

• 401(k) plan.

• Equipment: Computer and technology tools relevant to your position.

• Monthly Stipend: To assist with home office expenses.