Sales Engineering Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and expand a national Sales Engineering organization.

• Cultivate a high-performing team through regional leaders and direct contributor talent.

• Drive enterprise deal strategies, optimize resources, and implement enablement programs while fostering cross-functional partnerships with Sales, Product, Support, and Marketing to enhance revenue growth and customer success.

• Recruit, develop, and retain a three-tier organization comprising regional SE managers and individual contributors.

• Coach regional leaders on team building, performance management, capacity planning, and career development.

• Promote a culture of learning, collaboration, and inclusion across geographically distributed teams.

• Design and execute scalable onboarding, skills development, and certification programs.

• Provide strategic support on enterprise and complex deals; engage directly with key accounts as necessary.

• Establish standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality.

• Review critical pursuits and coaching opportunities with regional leads to ensure consistent national execution.

• Collaborate with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios.

• Develop and refine processes for resource allocation, demo environment management, and technical asset creation.

• Own the demo system roadmap and prioritization in collaboration with DemoOps and Product.

• Set KPIs and dashboards to monitor team performance, pipeline health, win rates, and POC outcomes.

• Promote CRM hygiene and data quality standards to facilitate accurate forecasting and reporting.

• Act as the voice of the field to Product; advocate for feedback loops and influence roadmap priorities.

• Work alongside Marketing on thought leadership, competitive positioning, partner enablement, and content strategy.

• Align with Support on escalation protocols and post-sales technical handoffs.

• Represent Sales Engineering in executive forums and strategic planning sessions.

⛳️ Requirements

• 10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teams.

• Willingness to travel 50% of the time.

• Proven track record of scaling organizations, cultivating leadership talent, and driving measurable enhancements in win rates and team performance.

• Strong executive presence and the ability to influence across Sales, Product, Marketing, and Support organizations.

• Operational discipline: experience in building processes, defining metrics, and leading continuous improvement initiatives.

• Demonstrated success in creating diverse, inclusive teams and fostering remote-first collaboration.

🏝️ Benefits

• Attractive compensation package.

• Training Tuition Reimbursement Program.

• Work-life balance with a flexible working schedule.