Sales Engineer II, LATAM

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Offer comprehensive technical product and solution support to customers and partner representatives during pre-sales conversations.

• Enhance sales efficiency by achieving the “technical close” in intricate solutions while serving as the primary pre-sales technical contact for clients and internal teams.

• Collaborate closely with designated sales representatives and territories as they transform leads into viable sales opportunities.

• Work in tandem with assigned sales personnel, Professional Services, and Marketing to guarantee that proposed agreements encompass technical solutions that effectively meet customer needs.

• Engage in both virtual and face-to-face meetings with partners and end users to showcase product demonstrations, elaborate on technical concepts, and highlight product features and benefits.

• Collaborate with channel partners and the Sales team to help identify the customer's business challenges, recommend suitable solutions, and formulate project strategies to ensure successful solution deployment.

• Advocate for BarTender products and vision (50% BarTender Labeling Solutions/50% BarTender Track & Trace/Retail solutions).

• Collect relevant information regarding prospective customer business and technical challenges to enable the professional service team to develop statements of work.

• Accurately input and update records in our CRM database for all client interactions, including technical notes and information to facilitate the sales process.

• Be present at the regional/corporate office during events or other necessary activities.

• Travel up to 70% within the LATAM region, including Central and South America, Mexico, and the Caribbean.

⛳️ Requirements

• At least 3-4 years of experience in a customer-facing role demonstrating technical solutions.

• A minimum of 2 years of experience in the SaaS or software industry in a pre-sales technical role.

• Proficiency in Brazilian Portuguese, Spanish, and English.

• Knowledge of direct sales, value-added sales, and/or distribution channels.

• Experience with GS1 and/or RAIN RFID technologies.

• Proven understanding of Windows and Windows printing architecture.

• Familiarity with Cloud infrastructure and SaaS applications.

• Strong organizational skills and remarkable attention to detail.

• Commitment to exceptional customer service.

• A positive, team-oriented mindset.

• Capability to adapt and thrive in a rapidly changing environment.

🏝️ Benefits

• A dynamic, culturally diverse, and enjoyable work environment.

• Opportunities for professional growth and development.