Sales Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Drive and enhance revenue through consultative selling techniques with clients and potential customers

• Offer presales technical assistance via email and phone for SOTI software products

• Conduct production demonstrations that highlight the business and technical advantages of SOTI solutions

• Work collaboratively with the regional sales team, clients, and stakeholders in a consultative manner

• Assist clients in envisioning the possibilities of mobility

• Educate clients on and facilitate SOTI solutions that address both business and technical objectives

• Communicate the business value effectively to customer decision-makers

• Present the solution architecture, encompassing the technical features of the product and its supporting systems

• Provide presales technical support by installing and configuring enterprise software solutions during proof of concept phases

• Liaise with internal product development teams to resolve product-related issues and offer recommendations for the product roadmap

• Support internal team projects and initiatives

⛳️ Requirements

• At least 5+ years of relevant professional experience

• Familiarity with mobile device management solutions and enterprise mobility across Android, iOS, Linux, and Windows platforms

• Experience with BYOD and SaaS models

• Previous experience in a technical customer-facing position, preferably in presales or sales engineering

• Exceptional written and verbal communication skills, with the capability to simplify complex technical programs

• Understanding of computer networking fundamentals, including DNS, IP networks, and firewalls

• Knowledge of SSO, IAM, SAML, identity providers, certificate authorities, certificate management and distribution, and encryption techniques such as SHA1/2 and TLS

• Familiarity with Active Directory, LDAP, and identity management systems

• Understanding and experience with databases like MS SQL Server, MySQL, and MongoDB

• Knowledge of business processes and sales cycles

• Understanding of containerization and virtualization technologies

• Ability to work independently with minimal supervision

• Competence in planning, prioritizing, and organizing workload in alignment with service standards and established objectives

• Cisco Certified Network Associate or equivalent experience

• Microsoft Certified Technology Specialist (MCTS) - Exchange or equivalent experience

• Knowledge or understanding of cloud computing, including AWS Certified Solutions Architect - Associate certification

• Android Enterprise Professional certification

• Formal sales training in methodologies such as value selling, SPIN, or Miller Heiman

• Familiarity with REST APIs and programming languages, including JavaScript and HTML

• Experience with customer service or incident management software

• Proficiency in multiple languages

🏝️ Benefits

• Endless opportunities for learning new skills, engaging with cutting-edge technologies, and making a positive impact in the world