Sales Engineer

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Act as the technical authority throughout the sales process — facilitating technical discovery, defining solutions, and addressing challenging questions regarding architecture, security, reliability, and integration.

• Create and present customized demonstrations of APT and our platform; develop agents that validate a customer's actual CX scenarios using GenAPI™ simulation along with our authoring and evaluation tools.

• Design production-grade solutions that incorporate APT into intricate enterprise ecosystems via our stateless RESTful API, deployed within the customer’s VPC or public cloud.

• Collaborate with Account Managers and Forward Deployed Engineers (FDE) to identify, qualify, and transform opportunities into deployments with tangible, measurable ROI.

• Convert customer requirements into precise product and engineering feedback, assisting Research and Product in bridging the gap between general models and enterprise needs.

• Clearly convey complex technical ideas to all audiences present, from C-suite economic decision-makers to hands-on engineering teams.

• Contribute to the development of the solutions engineering function — creating demos, frameworks, and technical playbooks that grow alongside us.

⛳️ Requirements

• Over 4 years of experience in sales engineering, solutions engineering, or customer-facing technical sales, particularly for enterprise deals.

• Proven experience in crafting and delivering technical demonstrations and leading technical discovery with enterprise clients.

• The capability to relate a prospect’s specific business challenges to a technical solution and articulate it to both technical and non-technical audiences.

• Practical technical skills — proficient with APIs and integrations, and familiar with at least one scripting language such as Python.

• Experience in establishing relationships with senior stakeholders, including executives and technical leaders.

• A Bachelor’s degree or higher, preferably in Computer Science or a related discipline, or equivalent professional experience.

• Familiarity with function-calling LLMs, structured instructions, or agentic frameworks.

• Bonus: Experience in the customer experience (CX), contact center, or BPO sector.

• Bonus: Background as an early technical sales hire at a high-growth AI or enterprise software organization.

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development opportunities