Sales Engineer

This is a fully remote position, open to applicants in Pennsylvania, +1 more state.

📋 Description

• Collaborate with and assist the Pandrol Americas sales team to enhance sales of the Track Mounted Equipment product line.

• Present and advocate for Pandrol products and services with a focus on technical and engineering aspects.

• Promote Pandrol’s expertise, development, design, and commitment to quality.

• Build customer relationships and deliver high-quality service.

• Expand and maintain existing accounts by offering new solutions and services.

• Assist in the technical evaluation and documentation of customer requirements.

• Assess product compatibility with customer needs.

• Prepare quotation proposals for approval and management.

• Collaborate with technical staff and internal teams to fulfill customer requirements.

• Represent products and the company at exhibitions within the USA and Canada.

• Provide technical support prior to and following product sales.

• Conduct reviews of contracts and orders in accordance with company protocols.

• Manage opportunities in the CRM system and keep leads updated with probability, value, and forecast conversion dates.

• Navigate opportunities through to closure and maximize conversion rates.

• Address objections and work towards favorable resolutions.

• Organize and engage in internal and external client debriefs.

• Assist in larger quotation applications through the SCAA process.

• Support the setting of the annual and biannual sales budget using market intelligence gathered from customer contacts.

• Conduct conference calls across global time zones, including Europe and New Zealand, with occasional evening commitments on weekdays.

⛳️ Requirements

• Technical experience within the rail industry is essential.

• Experience in railway signaling and/or track is advantageous.

• Educated to degree level in Engineering, preferably in mechanical or civil engineering, or have an equivalent qualification from a recognized professional body.

• Ability to represent and promote Pandrol (Vortok) products to both existing and prospective customers.

• Capability to articulate technical product features and convey the value proposition effectively.

• Fluent in English.

• Mechanical aptitude for demonstrating products in a railway track setting.

• Proven ability to establish, nurture, and sustain customer relationships.

• Excellent verbal and written communication skills.

• Competence in chairing meetings and interpreting, creating, and presenting technical and commercial documents.

• Ability to read, interpret, and analyze engineering documentation, including drawings, models, standards, and procurement specifications.

• Ability to foster positive working relationships with stakeholders.

• Proficiency in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint.

• Possession of a full driver’s license.

• Familiarity with manufacturing environments involving fabricated, cast, and composite parts is desirable.

🏝️ Benefits

• Equal Opportunity Employer.

• Flexibility to adjust evening work hours against standard business hours.

• Opportunity to participate in exhibitions in the USA and Canada.