Sales Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serving as the technical trusted advisor to offer consultative assistance for organizations assessing the JumpCloud platform.

• Delivering customized product demonstrations.

• Identifying customer pain points and challenges while aligning JumpCloud solutions to address those issues.

• Assisting direct and partner sales teams with product-related inquiries and skill enhancement.

• Fostering relationships with partners through technical enablement and collaborative selling.

• Aiding prospects in the setup and configuration of free trials.

• Providing technical Q&A support to prospects during their trial phase.

• Evaluating prospect readiness to transition into a formal sales cycle.

• Comprehending implementation best practices to recommend the fastest route for customers to achieve value.

• Recognizing common technical issues and themes that can be resolved through product development, automation, and/or self-service options.

• Offering an evaluation framework for prospects to utilize during their proof of value (POV).

⛳️ Requirements

• 2-5 years of experience in a technical Sales Engineering or a similar capacity.

• In-depth knowledge of Cloud/SaaS technologies.

• Strong understanding of Active Directory environments.

• Familiarity with network architecture.

• Proficient in industry-standard authentication and authorization protocols, such as SAML, OIDC/OAuth, LDAP, and RADIUS.

• Knowledgeable in MDM, RMM, or comparable endpoint solutions.

• Acquainted with MFA technologies like TOTP and WebAuthn.

• Experience in configuring and deploying identity and/or directory solutions.

• Proficient in basic scripting languages such as bash or PowerShell.

• Experience with API integration and automation processes.

• Familiarity with both direct and channel/partner sales cycles.

• Must possess professional fluency (both written and spoken) in Spanish and English.

🏝️ Benefits

• JumpCloud® is an equal opportunity employer.

• Scam Notice: JumpCloud will never request personal account information.

• Communication regarding interviews will originate from official company email addresses.