Sales Engineer

This is a fully remote position, open to applicants in Japan.

📋 Description

• Play a pivotal role in enhancing the success of the Japan Corporate sales during the initial phase.

• Manage pre-sales activities by designing innovative solutions and ensuring the seamless integration of our products to fulfill client requirements.

• Work closely with the Japan Sales team, Client Services, and US Product & Engineering to strategically position our technology solutions in a competitive landscape.

• Gain an understanding of the eFax and Consensus suite of products, presenting them to both business and technical prospects and clients.

• Create and oversee technical proposals, solutions, and security assessments.

• Design integrations and workflows to address the needs of prospects and customers.

• Conduct product demonstrations and discussions on fax, secure messaging, and healthcare technologies.

• Plan and execute proof of concepts and technical validations, ensuring that all stakeholders are engaged and informed throughout the process.

• Manage the pre-sales and onboarding integrations for products and services in a clear and logical manner.

• Train external users on services as necessary to ensure a successful conclusion of the proof of concept/technical validation and to instill confidence in the proposed solutions.

• Increase awareness of our products in relevant markets by participating in webinars and conferences as needed.

• Relay feedback from external markets to the Marketing and Product Management Teams.

• Educate new sales personnel on the fundamentals of the Products and Services.

• Provide technical support to the sales team and actively engage in sales activities.

• Perform additional duties and responsibilities as required, assigned, or requested.

⛳️ Requirements

• A Bachelor's degree is preferred.

• At least 5 years of technical and/or engineering experience in similar industries selling to IT organizations of large corporations.

• A minimum of 5 years of experience in drafting Lean Business Cases and documenting customer needs for product implementations.

• At least 5 years of experience in pre-sales and onboarding integrations for products and services.

• 5 years of technical knowledge of APIs, SMTP, TLS, and debugging issues based on code snippets.

• Understanding of AWS, SaaS, software and security principles, messaging, and workflows.

• A proven track record of successfully selling high-tech products and services, preferably software-as-a-service, to Enterprise and Mid-Market/Corporate clients.

• General understanding of document and information security as well as data regulations and compliance requirements in the Japanese market.

🏝️ Benefits

• Annual performance bonus.

• ESPP (Employee Stock Purchase Plan).

• Enhanced time off packages.