Sales Engineer, APAC

This is a fully remote position, open to applicants in Australia.

📋 Description

• Facilitate technical discussions and product demonstrations customized to meet the needs of prospects.

• Design and implement proofs of concept (POCs) that allow prospects to assess the effectiveness of Socket.

• Resolve technical objections, troubleshoot challenges, and foster customer confidence.

• Convert Socket's offerings into business value for security and engineering teams.

• Manage the success and growth of designated enterprise accounts in the Asia-Pacific region.

• Develop and implement success plans that align with customer objectives and include clear KPIs.

• Promote feature adoption and identify expansion opportunities within the customer base.

• Conduct quarterly business reviews and facilitate renewal discussions.

• Relay customer feedback to product and engineering teams.

• Collaborate with Sales, Product, Engineering, and Customer Success teams to comprehend customer requirements.

• Assist in the development of scalable processes and playbooks for enterprise accounts in the Asia Pacific.

• Offer strategic insights regarding market demands and feature requests.

• Aid in the creation of technical documentation and integration guides.

⛳️ Requirements

• Over 5 years of experience in pre-sales technical positions (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) working with enterprise clients.

• More than 2 years of experience in customer success, account management, or post-sale technical roles.

• Previous experience in security, developer tools, or SaaS environments.

• Practical technical experience: previous roles in software engineering, data science, or similar fields.

• Strong familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python).

• Knowledge of software supply chain security and vulnerability management principles.

• Ability to read and write basic scripts in Python, JavaScript, or Go.

• Understanding of source control systems (Git, GitHub, GitLab, Bitbucket).

• Experience with RESTful APIs and integrations.

• Must reside in the Asia Pacific region.

🏝️ Benefits

• Competitive salary bands reflective of the market.

• Meaningful equity program.

• Comprehensive health benefits for you and your family, covering 99% of costs.

• Flexible time-off policies, holidays, and a winter shutdown to allow for rest and rejuvenation.

• Paid parental leave.

• Remote-first work culture, complemented by quarterly team off-site events.