Sales Enablement & Training Specialist – SDR Team Lead

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate the onboarding and training process for new SDR recruits focusing on outbound sales strategies, tools, and methodologies.

• Provide coaching to SDRs and SDR Team Leads regarding calls, messaging techniques, and handling objections.

• Develop and update straightforward training materials, playbooks, and Learning Management System (LMS) modules.

• Ensure adherence to lead management protocols, outreach sequencing, and best practices for CRM utilization by SDRs.

• Evaluate SDR performance and deliver focused coaching and retraining as necessary.

• Collaborate with sales leadership to ensure training is aligned with key performance indicators (KPIs) and pipeline objectives.

⛳️ Requirements

• Previous experience as an SDR, Senior SDR, or SDR Team Lead within a BPO, call center, or a high-volume outbound sales setting.

• Experience in coaching or mentoring SDRs, whether formally or informally.

• Solid understanding of outbound prospecting, lead qualification processes, and CRM applications.

• Ability to thrive in structured, process-oriented sales environments.

• Essential: Experience working fully remotely, proficiency with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar), and experience with US- or UK-based companies.

🏝️ Benefits

• Competitive compensation package.

• Opportunity for commission earnings.