
Sales Director – Payer Solutions
Posted May 11

Posted May 11
This is a fully remote position, open to applicants in Texas.
• Identify new leads and create opportunities within health plans and payer organizations.
• Strategically manage and expand assigned accounts by developing account plans that promote growth, particularly in payer use cases such as prior authorization, claims, care management, and clinical data exchange.
• Build and sustain relationships with C-level executives (CIO, CTO, Operations, Clinical, and Digital leaders) through a consultative and trusted advisor approach.
• Position Rhapsody as a solution that simplifies integration, reduces administrative expenses, and enhances data flow within payer ecosystems.
• Meet sales targets through disciplined management of the pipeline and forecasts.
• Utilize business insights to align solutions with payer priorities, including cost reduction (administrative and medical), compliance with interoperability mandates, provider experience and network performance, and data quality and analytics readiness.
• Act as the opportunity owner by leading the virtual selling team and coordinating all necessary resources to optimize business outcomes.
• Keep abreast of payer market trends, including interoperability mandates, FHIR/API adoption, and evolving care models.
• Implement core sales processes such as needs assessment, solution design, product demonstrations, and proposal creation.
• Develop and maintain knowledge of the competitive landscape, including integration vendors, point solutions, and system integrators.
• Engage in consistent outreach and account-based engagement strategies.
• Record all prospect-related activities in Salesforce.
• Integrate AI into repeatable and systemized workflows (e.g., reporting, analysis, planning), utilizing it by default to enhance efficiency, consistency, and decision-making. Create reusable prompts, templates, and simple automations that merge AI with internal data to foster continuous productivity improvements across various workstreams.
• Bachelor’s degree in a field related to business and/or healthcare IT; experience may be considered in lieu of education.
• A minimum of 5-10 years of experience in a complex healthcare software sales and account management setting.
• Proven success in healthcare IT sales, demonstrating the ability to close deals with both new and existing accounts (cross-selling and upselling).
• Preferred direct experience selling to payers.
• Strong passion for technology and a customer-centric focus.
• Exceptional verbal and written communication skills.
• Capability to support all aspects of a sale to clients of our innovative offerings.
• Experience and/or knowledge in the health IT sector, particularly regarding modern systems that address future information and insight challenges.
• Must be able to travel by plane and drive for extended periods to cover the territory.
• Comprehensive benefits package available from day 1 (medical, dental, vision, life, disability).
• 401k plan with a generous company match.
• Unlimited PTO, sick time, and volunteer days.
• An innovative, inclusive, and enjoyable work environment.
• Ongoing learning and development opportunities.
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