Sales Development Representative – Team Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make around 45 outbound calls each day to schedule appointments for our Account Executives regarding pre-employment services;

• Execute approximately 45 outreach communications daily through social media and email to foster relationships for future sales;

• Arrange 8-10 appointments monthly for the Account Executives;

• Initiate contact via email, LinkedIn, Vidyard, videos, text messaging, and phone calls to establish rapport for upcoming sales;

• Conduct research on prospective clients and engage in pre-call planning;

• Manage the pipeline using CRM Salesforce;

• Responsible for educating and nurturing prospects leading to a hand-off to the Account Executive team;

• Promote attendance for webinars and live seminars and schedule meetings for conferences;

• Collaborate with sales and marketing team members on a strategic sales approach;

• Ensure successful follow-through of the sales cycle by maintaining precise activity and lead qualification details in the CRM application;

• Perform additional duties as assigned.

• ***Lead Responsibility:***

• Conduct daily stand-ups with SDRs to set the agenda and provide team and company updates, training, etc.;

• Hold regular meetings with sales leadership to review the SDR team's successes and challenges;

• Provide coaching and support for the SDR Team to enhance performance;

• Ensure adherence to company policies and oversee daily activities and performance of the sales team;

• Ensure that SDRs effectively utilize sales technologies, including CRM and LinkedIn;

• Conduct Quality Assurance for outbound calls, discoveries, and demos;

• Address inquiries from agents and prospects as needed;

• Understand our ideal customers and their relationship to our products;

• Communicate monthly with the Sales Manager regarding the strengths, weaknesses, opportunities, and threats concerning the SDR team;

• Achieve metrics adjusted for the position to allow time for managerial duties.

⛳️ Requirements

• Provide candid feedback;

• Foster a direct and positive relationship between the community and the company;

• Thrive in a fast-paced environment;

• Quickly learn new software and utilize systems accurately;

• Be a natural problem solver focused on developing solutions;

• Adapt swiftly to a changing environment;

• Work well independently while recognizing the importance of teamwork;

• Possess strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience;

• Demonstrated success and experience in SMB B2B sales; experience in SaaS, HR Tech preferred;

• Proven experience and comprehensive knowledge of cold-call prospecting into SMB accounts and sales pipeline management;

• Experience in contacting company decision-makers such as C-Level Executives and VPs in Finance and HR;

• Familiarity with G-Suite and Microsoft Office Applications; Salesforce experience required;

• Experience in coaching and supporting a sales team of SDRs and Account Executives in the Small and Medium Business market.

• **Minimum Technical and Work Environment Requirements:**

• **Internet Connection:**

• Primary internet connection with a minimum speed of **15 Mbps**.

• Backup internet connection with at least **10 Mbps**.

• Backup connection must support work during a power outage.

• **Primary Device:**

• Desktop or laptop equipped with at least:

• **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.

• A minimum of **8 GB RAM**.

• **Backup Device:**

• Must meet or exceed the performance of an **Intel Core i3** processor.

• Must be functional during power interruptions.

• **Peripherals and Workspace:**

• A functioning **webcam**.

• A **noise-canceling USB headset**.

• A **quiet, dedicated home office space**.

• A **smartphone** for communication and verification purposes.

🏝️ Benefits

• **Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

• **Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

• **Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.

• **Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

• **Flexibility, Your Way:** Enjoy the freedom to work from home or any location of your choice. Create your ideal work environment.

• **Work-Life Balance at Its Best:** Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.