Sales Development Representative – Real Estate

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Serve as the primary professional point of contact for all incoming calls and digital inquiries.

• Handle and respond to listing leads from platforms such as Rightmove, Zoopla, OnTheMarket, and SpareRoom.

• Effectively assess prospects to understand their needs and urgency prior to scheduling viewings, valuations, or consultations.

• Oversee the team's Google Calendar, ensuring that all appointments are scheduled correctly.

• Maintain an organized CRM by categorizing leads into Hot, Warm, and Cold segments.

• Actively follow up with unconverted opportunities and re-engage inactive leads within the database.

• Assist with email and SMS nurturing campaigns to keep the brand at the forefront for property investors and professionals.

• Monitor and report on pipeline performance, ensuring no inquiries are missed.

⛳️ Requirements

• Demonstrated experience in Lead Qualification and Appointment Setting.

• Prior experience in the Real Estate or Property sector.

• Outstanding English communication skills with a professional and confident phone demeanor.

• High level of proficiency in CRM management and data entry.

• Expert knowledge of Google Workspace (Calendar, Drive, Docs) and Microsoft Office.

• Excellent organizational abilities to manage high volumes of inquiries independently.

• A proactive approach to follow-ups and meticulous attention to detail.

• **Nice-to-Haves**

• Knowledge of the Manchester property market.

• Experience in managing multi-channel lead generation (phone, email, and property portals).

• Background in customer service or front-desk support in a high-paced environment.

🏝️ Benefits

• 🌎 Fully remote role

• 🎯 Performance-driven culture with clear KPIs and advancement pathways