Sales Development Representative – Loan Services

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Reach out to prospective and current customers through a variety of channels to develop a pipeline of leads.

• Build relationships with potential customers and assess how well our products/services meet their requirements.

• Arrange sales demonstrations and meetings.

• Establish and maintain a CRM or contact database.

• Work collaboratively with internal teams to ensure lead generation efforts are in sync with the overall sales strategy.

• Set sales targets to enhance revenue and report on the performance outcomes of the sales team.

• Design, distribute, and gather customer surveys, summarizing the findings into a datasheet or report.

• Perform general administrative duties.

• Address customer inquiries and complaints as the initial point of contact.

• Reach out to students/graduates who are in default on loans.

• Make phone calls to encourage them to resume their payment schedules.

• Collaborate with the default processing team to manage accounts effectively.

• Perform ad hoc tasks as needed.

⛳️ Requirements

• A graduate with a bachelor's degree or a certificate course.

• At least 1 year of sales experience with a demonstrated ability to meet and exceed sales targets while managing customer relationships successfully.

• Exceptional English communication skills, both written and spoken (minimum C1 level).

• Outstanding communication abilities via phone, email, and instant messaging.

• Strong organizational and time management capabilities.

• Excellent interpersonal skills.

• Comfortable with technology and knowledgeable about current tools, including desktop sharing, cloud services, CRM systems, and VoIP.

• Proficiency in word-processing software and spreadsheets (e.g., MS Office).

• Familiarity with online calendars and scheduling tools (e.g., Google Calendar).

• Proactive and self-assured with a keen eye for detail.

• Willingness to work during graveyard shifts.

🏝️ Benefits

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay