Sales Development Manager – Outbound SDR

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee, mentor, and direct a team of outbound Sales Development Representatives (SDRs) dedicated to appointment setting.

• Perform regular listening of calls, conduct live observations, and execute deal reviews to maintain quality and consistency.

• Offer precise, actionable feedback regarding pitch delivery, messaging, objection handling, and call structure.

• Track SDR performance metrics and promote ongoing improvement towards targets.

• Ensure that outbound processes, scripts, and messaging adhere to established standards.

• Assist in the onboarding, training, and continuous development of SDRs.

• Partner with sales leadership to synchronize SDR output with pipeline and revenue objectives.

⛳️ Requirements

• Demonstrated success as an outbound Sales Development Representative (SDR).

• Previous experience as a Team Lead, SDR Manager, or Sales Manager is essential.

• Proven capability to coach through call observation and provide detailed performance feedback.

• Strong attention to detail with an emphasis on quality control and execution.

• Comfortable reviewing a high volume of prospect and client calls.

• Must possess prior experience in a remote work environment and be proficient with remote collaboration tools.

🏝️ Benefits

• Competitive salary.

• Options for remote work.

• Opportunities for professional development.

• Flexible working hours.