Sales Development Representative – Laboratory Services

This is a fully remote position, open to applicants in South Africa, +4 more countries.

📋 Description

• Serve as the main human contact for incoming inquiries, ensuring a response time of less than one business hour.

• Execute tailored outbound prospecting to specific target accounts via email, LinkedIn, and cold calls.

• Investigate particular personas (QA/QC Managers, R&D, Regulatory Affairs) to comprehend their challenges prior to outreach.

• Schedule qualified discovery meetings for Account Executives and facilitate a seamless transition process.

• Outline target organizations to pinpoint and connect with key decision-makers and leaders in manufacturing.

• Uphold strict CRM practices within HubSpot, utilizing sequences and recording all interactions.

• Re-engage inactive accounts through strategic follow-ups and value-driven messaging.

• Partner with the Sales Manager and Marketing Director to enhance outreach strategies and achieve pipeline objectives.

⛳️ Requirements

• 1–3 years of demonstrated experience as a B2B SDR or BDR.

• Proven success in meeting-booking and pipeline generation.

• Expertise in HubSpot, particularly with HubSpot Sequences and CRM management.

• Exceptional professional written English with the ability to craft technical, impactful emails.

• Strong skills in cold calling and a confident phone presence when engaging with US-based professionals.

• A research-oriented mindset: You prioritize effective outreach over sheer activity volume.

• Technical curiosity: Capable of learning and accurately discussing intricate scientific and regulatory concepts.

• Process-oriented and open to coaching: Eager to adhere to established processes and implement feedback.

• Availability to work during US Central Time hours (8:00 AM – 5:00 PM CT).

• **Nice-to-Haves**

• Experience in Life Sciences, Medical Devices, Pharmaceuticals, or Technical B2B Services.

• Familiarity with prospecting tools such as Apollo, Outreach, Salesloft, or LinkedIn Sales Navigator.

• Experience in building lead lists and conducting data enrichment.

• Background in navigating regulated industries and engaging with QA/QC or Procurement personas.

🏝️ Benefits

• 🌎 Fully remote position with flexible working hours

• 🚀 Collaborate with rapidly growing international companies

• 🎯 Performance-based bonuses and incentives

• 🤝 Direct hire opportunities with global clients (not outsourced)

• 🧠 Continuous training, mentorship, and support for sales development