Sales Development Representative – Inbound Appointment Setter

📋 Description

• Engage and communicate with inbound leads generated through paid advertising campaigns.

• Make between 150 and 250 calls daily while ensuring quality conversations.

• Transform qualified leads into scheduled appointments.

• Consistently achieve between 4 to 9 bookings each day.

• Adhere to scripts precisely while delivering them in a natural and confident manner.

• Professionally manage objections and guide prospects towards booking an appointment.

• Keep accurate notes in the CRM and update leads accordingly.

• Document all appointment details and follow-up actions accurately.

• Collaborate with team members using communication and workflow tools.

• Track KPIs and continually enhance performance.

• Maintain an appointment show rate exceeding 90%.

• Facilitate 100 to 160 appointments that are attended each month.

⛳️ Requirements

• A minimum of 6 months of sales experience is required (1+ year preferred).

• Must have experience in a phone-intensive sales role, making calls for 4+ hours per day.

• Previous experience in inbound appointment setting is necessary.

• Familiarity with handling leads from paid ads (Meta/Facebook leads preferred) is required.

• Must be knowledgeable about KPI-driven environments and able to discuss past metrics and performance confidently.

• Advanced spoken English with a minimal accent and excellent communication skills is essential.

• Possess a clear and confident phone presence with strong call control.

• Should not be soft-spoken, passive, or overly verbose during calls.

• Comfortable following scripts verbatim while maintaining a natural delivery.

• Strong skills in handling objections effectively.

• Accurate in updating CRM and performing data entry tasks.

• Process-oriented with excellent attention to detail.

• Emotionally steady and capable of managing a high volume of daily calls (150–250 calls/day).

• Experience with GoHighLevel is highly preferred.

• Familiarity with Slack is required or preferred for team collaboration.

• Knowledge of HubSpot or Salesforce CRM is acceptable.

• Experience with AI tools such as ChatGPT or Claude is preferred.

• Familiarity with Airtable, Slite, and Google Workspace is a plus.

🏝️ Benefits

• 🌎 Fully remote position with flexible working hours.

• 🚀 Opportunity to collaborate with rapidly growing international companies.

• 📈 Defined career advancement path to Account Executive and higher.

• 🎯 Performance-based bonuses and incentives are available.

• 🤝 Direct employment with global clients (not outsourced).

• 🧠 Continuous training, mentorship, and support for sales development.