Sales Development Representative I – Public Sector, Federal

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct outreach to U.S. federal agencies to uncover compliance and records management requirements.

• Facilitate Discovery Meetings and generate Sales Accepted Opportunities (SAOs) for Federal Account Executives.

• Inform prospects about Smarsh’s solutions for archiving, supervision, and digital communications governance.

• Carry out multi-channel outreach through phone, email, and professional social networks.

• Assess inbound leads and strategically focus on outbound federal accounts.

• Investigate accounts and customize messaging based on mission objectives, regulatory factors, and agency mandates.

• Keep precise records of activities, notes, and opportunity data in Salesforce.

• Provide assistance with support requests and case creation for Customer Success Managers to ensure prompt customer follow-up when necessary.

• Collaborate closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based initiatives.

• Occasionally travel for federal industry events, conferences, and field engagement.

⛳️ Requirements

• Demonstrated history of achieving results.

• Motivation to be coached towards success.

• Exceptional interpersonal and communication abilities (both verbal and written).

• Adaptable to operate in a fast-paced, high-growth environment.

• Strong organizational, time-management, and prioritization skills.

• Abundant energy, enthusiasm, humor, and passion.

• Over 1 year of direct sales experience, ideally in a B2B setting, is advantageous.

• Familiarity with Salesforce.com and LinkedIn is a plus.

🏝️ Benefits

• Local cost of living assessments are conducted for every new hire at the time of the job offer.

• Recognized with Comparably.com Best Places to Work Awards.