Sales Development Representative – Customer Engagement

This is a fully remote position, open to applicants in Missouri, +2 more states.

📋 Description

• Identify and prioritize customer accounts for outreach utilizing an AI engagement tool to expand business opportunities.

• Collaborate with the sales team to devise strategies for acquiring new customers, reactivating accounts, and minimizing churn.

• Conduct outbound calls to reconnect with customers, address issues, and ascertain customer needs.

• Reach out to at-risk existing customers to gather feedback and resolve concerns before they escalate.

• Work alongside customer care and sales teams to improve customer satisfaction and loyalty.

• Establish and nurture strong customer relationships through effective communication and follow-up.

• Comprehend customer pain points and deliver customized solutions.

• Provide regular updates on progress and insights from customer interactions to sales management.

⛳️ Requirements

• Prior industry experience is preferred but not mandatory.

• Strong aptitude for conducting outbound calls and engaging effectively with B2B clients.

• Exceptional verbal and written communication skills.

• Self-driven and goal-oriented, with the ability to work independently.

• Proficient in Microsoft Office Suite.

• Positive attitude and a willingness to learn and develop.

• Consultative selling and problem-solving capabilities.

• Ability to multitask and prioritize effectively in dynamic environments.

• Proven results and a keen interest in opportunities for advancement.

🏝️ Benefits

• Access to industry-leading AI technology that facilitates accelerated onboarding for new employees.

• Opportunities for upward mobility within the organization.

• A drug-free workplace environment.