Sales Development Representative – Cold Calling, B2B SaaS

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct a high volume of outbound cold calls to restaurant owners and operators.

• Present the company's software solution in a clear and engaging manner.

• Quickly capture the attention of prospects and generate interest.

• Follow established sales scripts while ensuring conversations remain natural.

• Tailor your approach based on the specific needs and business of each prospect.

• Determine if prospects align with the ideal customer profile.

• Gain insights into their current management of operations, inventory, labor, food costs, and profitability.

• Identify operational pain points and business challenges.

• Evaluate buying potential and decide if a product demonstration is suitable.

• Prioritize scheduling qualified meetings over maximizing appointment volume.

• Engage in initial discovery conversations focusing on operational topics.

• Arrange qualified product demonstrations.

• Keep accurate records in the CRM and document calls appropriately.

• Achieve outbound activity and appointment goals.

• Continuously enhance sales performance through feedback and training.

⛳️ Requirements

• Previous experience as an SDR, BDR, Appointment Setter, Telesales Representative, or a comparable outbound sales position.

• Demonstrated experience in making outbound cold calls.

• Experience interacting with business owners or senior decision-makers.

• Outstanding communication and active listening skills.

• Strong abilities in objection handling and persuasion.

• Capacity to identify business needs through discovery questioning.

• Familiarity with CRM platforms.

• Highly organized with excellent follow-up capabilities.

• Comfortable working independently in a remote setting.

• Proficient spoken English with clear pronunciation.

• Reliable internet connection and a suitable professional home office setup.

• Experience selling SaaS or subscription-based software (Nice to Have).

• Experience selling to restaurants, hospitality, or SMBs (Nice to Have).

• Knowledge of restaurant operations or profitability management (Nice to Have).

• Experience working with North American customers (Nice to Have).

• Familiarity with using dialers, CRM systems, and appointment scheduling tools (Nice to Have).

• Proven track record of consistently meeting outbound sales targets (Nice to Have).

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Flexible working hours and the opportunity to work remotely.

• Comprehensive training and development programs.

• Supportive team environment with opportunities for growth.