Sales Development Representative, Bilingual – English/Spanish

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Acquire knowledge about Roofr, our sector, competitors, and our unique value proposition.

• Execute a substantial number of daily tasks (Calls, emails, social selling, etc.).

• Engage with and qualify incoming leads.

• Develop and nurture relationships with various levels of buyers.

• Comprehend the needs of prospects and effectively articulate how Roofr can assist them.

• Collaborate with Account Executives to ensure a smooth transition of qualified sales opportunities.

• Record various details such as use cases, purchasing timelines, and subsequent steps.

• Achieve monthly, quarterly, and annual sales targets.

• Manage customer expectations and enhance overall customer satisfaction.

• Provide precise pipeline forecasting and maintain data integrity.

• As a member of a startup team, contribute to the definition and enhancement of sales processes, strategies, and tactics, while assisting customers in navigating our tools smoothly.

⛳️ Requirements

• A minimum of 2 years of experience in a similar role.

• Proficient in speaking and writing in Spanish.

• Ability to work on a PST schedule (located in Pacific, Mountain, or Central time zones).

• Self-motivated, highly detail-oriented, quick to learn, and able to think critically.

• Excellent interpersonal skills with a creative approach to problem-solving.

• Capable of receiving feedback, making necessary adjustments, and addressing objections.

• Comfortable communicating over the phone, with strong email writing capabilities and willing to manage objections.

• Identify potential opportunities through conversations and scheduling meetings with prospective buyers.

• Familiar with sales tools such as Hubspot, Aircall, Intercom, or their equivalents.

• Experience in roofing and/or construction is an advantage.

🏝️ Benefits

• The first week of employment is mandatory PTO! Begin your journey with Roofr by relaxing and recharging - we will see you in week 2!

• Enjoy one Friday off each month (we refer to these as our laundry days!).

• Company-wide paid shutdown during the week between Christmas and New Year's.

• Flexible time off policy.

• 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada.

• RRSP/401k matching program.

• Generous Parental Leave policy.

• Participate in an annual company retreat featuring fantastic team-building activities.

• Ample opportunities for learning and development to further advance your career.

• Home office setup stipend.

• Internet and phone allowances.

• A remote-first culture.

• Weekly paydays every Friday!