Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• In the role of Sales Development Representative (SDR), you will serve as the initial point of contact for prospects assessing STARLIMS.

• Your main responsibility is to swiftly respond to incoming leads (target response time: under 5 minutes) through phone and email, determining if there is a genuine business requirement for LIMS, and securing high-quality meetings for our Account Executives.

• This position is characterized by high activity levels and significant learning opportunities, as you will engage with lab managers, quality leaders, IT stakeholders, and other technical decision-makers.

• Quickly address leads via phone and email while assisting prospects in the initial phases of their evaluation process.

• Qualify incoming leads and source outbound leads by researching accounts, identifying key players, and generating interest.

• Schedule meetings for our sales team and facilitate a seamless transition of prospects and customers.

• Achieve and surpass monthly quotas to meet pipeline objectives and submit pipeline commitments weekly.

• Comprehend the STARLIMS value proposition, our market, industry, and buyer personas to enhance customer communications.

• Collect and convey customer requirements from both technical and non-technical buyers.

• Maintain accurate CRM records, including call notes, next steps, and customer communications, ensuring sales representatives are prepared for subsequent meetings.

• Provide insights to sales and marketing leadership, including customer priorities, challenges, and needs.

• Utilize social media to engage with prospects and facilitate deal progression.

⛳️ Requirements

• Must be based in the United States.

• 1-2 years of experience in lead qualification, SDR, or sales.

• A strong passion for sales and a desire to grow within the role.

• Excellent interpersonal skills, with experience interacting with customers and prospects.

• A dedicated worker willing to achieve a high volume of daily tasks while maintaining a positive and energetic demeanor.

• An enthusiastic and self-motivated approach.

• Native proficiency in both written and spoken English.

• Familiarity with CRM tools, preferably Salesforce and HubSpot.

• Proficient in social media platforms, particularly LinkedIn, as well as AI tools.

• Technical aptitude and a curiosity for innovation.

• A 4-year Bachelor’s degree or equivalent practical experience.

🏝️ Benefits

• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.

• Retirement plan featuring a matching contribution from the company.

• Life insurance and disability/income protection.