Sales Development Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Engage with incoming leads, existing customers, web forms, chat interactions, and referrals to pinpoint sales opportunities.

• Assess customer interest by uncovering their needs, purchase intent, and readiness to make a purchase.

• Direct high-value Sales Qualified Leads (SQLs) to the appropriate Account Executive teams.

• Convert product and technical inquiries into consultative sales discussions.

• Propose solutions that meet customer needs and deliver value.

• Perform account reviews to discover upsell, cross-sell, and expansion possibilities.

• Respond promptly and professionally to incoming inquiries.

• Collaborate with Account Executives, Sales Leadership, Customer Success, and other internal teams.

• Keep accurate CRM records of customer interactions, lead statuses, and next steps.

• Achieve or surpass targets for lead response time, qualification quality, conversion rates, and pipeline generation.

• Stay updated on Bluehost products, promotions, competitive offerings, and sales methodologies.

⛳️ Requirements

• Driven, customer-oriented sales professional.

• Excellent communication and active listening abilities.

• Capacity to establish trust quickly with a diverse range of customers.

• Consultative mindset to identify needs and suggest suitable solutions.

• Comfortable managing inbound conversations while maintaining speed, professionalism, and quality.

• Organized and detail-focused, with precise CRM record-keeping and strong follow-up skills.

• Collaborative, receptive to coaching, and eager to learn from feedback.

• Positive attitude, strong work ethic, and a desire to make a significant impact.

• Interest in assisting businesses in succeeding online and pursuing a long-term sales career.

🏝️ Benefits

• Health Insurance options

• HSA

• Medical

• Dental

• Vision

• Matching 401K

• Life/AD&D/STD/LTD

• Tuition Reimbursement

• Pet Insurance

• Generous vacation policy

• Work-life balance

• Diversity and inclusion programs

• Learning and development opportunities

• 20+ affinity groups for networking and connection

• Mentorship and career growth opportunities