Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing incoming leads for bridge and rental customers

• Educate and nurture leads through various inbound prospecting methods including phone calls, emails, events, follow-ups on webinars, and diverse campaigns

• Conduct between 80 to 100 calls daily

• Recognize and cultivate a comprehensive understanding of each lead generation process, assist marketing initiatives, and manage prospect interactions for hand-off to the Account Executive

• Responsible for differentiating Market Qualified Leads from Qualified Leads

⛳️ Requirements

• Bachelor's degree in finance, business administration, or a related field is preferred

• Minimum of 1 year of experience in customer service or sales

• Proven experience in handling high volume outbound calls

• Possess intellectual curiosity and a strong interest in real estate or mortgage

• Exceptional verbal and written communication abilities

• Experience with Salesforce (or a comparable CRM) is preferred

🏝️ Benefits

• Medical, Dental, and Vision Insurance: Kiavi provides free employee-only coverage for medical, dental, and vision plans, with dependents receiving a significantly reduced premium, competitively priced in the 90th percentile.

• Health Savings Account (HSA): For employees enrolled in a High Deductible Health Plan (HDHP), Kiavi contributes annually to HSAs: $1,000 for individual coverage and $2,000 for dependents.

• Disability and Life Insurance: Immediate access to both short-term and long-term disability insurance, along with group life and AD&D coverage at 1x annual salary.

• Remote Work Policy: Kiavi supports remote work for daily tasks in most roles, with occasional in-person gatherings for essential meetings, training, and team-building activities. For remote employees, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. In-office workers receive employer contributions to their commuter benefits account for parking or public transportation.

• Flexible Time Off: Employees are granted the autonomy to manage their own time off without strict limits, pending manager approval.

• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiving purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.

• 401(k) & Company Match: A 401(k) plan administered by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is lower). All employer contributions are immediately vested.