Sales Development Representative

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Identifies and qualifies both inbound and outbound leads across a diverse range of prospects.

• Acquires the ability to evaluate leads by understanding the industry, size, products, and specific requirements of prospects.

• Cultivates relationships with prospects to confirm potential opportunities.

• Adheres to a defined process and utilizes tools to generate and assess leads.

• Constructs and expands a pipeline of leads for a designated product or service.

• Initiates contact with potential customers to assess their qualification as leads.

• Monitors lead interactions using an internal CRM system.

• Collects data to evaluate customer needs and compatibility.

• Records insights from potential customers to uncover opportunities or obstacles.

• Conducts regular follow-ups with leads to foster trust and interest in Cisco products.

• Ensures accurate customer information is maintained in CRM systems.

• Gains knowledge of pertinent Cisco solutions.

• Employs CRM software for updating customer information and tracking interactions.

• Complies with established internal procedures for prospecting and qualifying.

⛳️ Requirements

• Bachelor's degree (4-year college degree).

• At least 6 months of relevant experience.

• Familiarity with CRM systems, especially Salesforce.

• Proficient in Excel.

• Experience in prospecting using platforms like ZoomInfo and Sales Navigator.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short and long-term disabilities.

• Basic life insurance coverage.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid time off during year-end holiday shutdown.

• 4 paid days off for personal wellness as determined by Cisco.

• Non-exempt employees receive 16 days of paid vacation time each full calendar year.

• Exempt employees may participate in Cisco’s flexible vacation time off program.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave can be carried over from one calendar year to the next.

• Additional paid time off may be requested for family emergencies.

• Option to take 10 paid days off per full calendar year for volunteering.

• Eligibility to earn annual bonuses for non-sales positions.

• Performance-based incentive pay in addition to base salary for sales roles.