Sales Development Manager

This is a fully remote position, open to applicants in California, +8 more states.

📋 Description

• Oversee the SDR team with a focus on achieving objectives and performance targets.

• Track lead processes and metrics while driving the creation of a robust pipeline.

• Design and execute the strategy and processes for the SDR team.

• Stay updated on industry best practices and provide coaching to the SDRs.

• Act as a mentor for your team and uphold the values of the ServiceTitan organization.

• Report operational and financial KPIs to senior management.

• Inspire and motivate team members through incentives and recognition to foster high performance.

• Participate in the recruitment, interviewing, and onboarding of new team members.

• Conduct weekly one-on-one meetings with each SDR.

• Assist in evaluating new technologies and programs aimed at enhancing performance.

⛳️ Requirements

• Proven experience as an SDR/BDR along with relevant team leadership or management experience.

• Preference for candidates with over 2 years of experience in SDR management.

• Experience in outbound cold calling, not limited to managing inbound leads.

• A solid track record of successfully managing a high-performing inside sales team.

• Strong grasp of outbound pipeline generation processes.

• An enthusiastic and energetic attitude.

• Exceptional communication and presentation abilities.

• Strong interpersonal skills coupled with high emotional intelligence.

• Analytical mindset, comfortable with generating reports and recognizing trends in data.

• Skilled in adopting and implementing new sales enablement technologies; proficiency in Salesforce.com is essential.

• Experience with Salesloft and related technology stack solutions is highly preferred.

🏝️ Benefits

• Flexible working hours, recognition, and support for independent work: Enjoy flexible time off alongside numerous learning and development opportunities to advance your career.

• Comprehensive onboarding and leadership training programs for Titans at all levels, plus various events and initiatives.

• Exceptional work is acknowledged through Bonusly, peer-nominated awards, and additional appreciation methods.

• Comprehensive health and wellness benefits: Company-sponsored medical, dental, and vision plans (with options fully paid by the employer and 90% coverage for dependents), FSA and HSA options, 401k matching, and telehealth services, including memberships with One Medical.

• Support for Titans throughout various life stages: Parental leave and assistance, up to $20k for fertility services (e.g., IUI and IVF), reimbursement for surrogacy and adoption, on-demand maternity support via Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.