Sales Coordinator

This is a fully remote position, open to applicants in Alabama, +40 more states.

📋 Description

• Assist in monitoring and addressing incoming customer chat inquiries, directing them as necessary.

• Aid in the completion of essential customer/vendor documentation (RFIs, ACH requests, etc.).

• Provide support for task management for Account Managers (e.g., covering during out-of-office periods).

• Help manage account assignments by analyzing data (duplicates, geographical distribution, device counts).

• Collaborate with the Finance team to assist with invoice requests and follow-up with customers.

• Aid in the identification and resolution of duplicate Accounts and Contacts in Salesforce.

• Support the cleanup of Opportunities (ownership, stages, close dates, and related records).

• Update and maintain Account information, including billing details and important attributes.

• Assist in validating customer and sales data using Method (previous CRM) when discrepancies occur.

• Document repeatable processes and data cleanup procedures.

• Contribute to ongoing data governance initiatives.

• Engage in identifying opportunities to enhance data quality and operational efficiency.

⛳️ Requirements

• A minimum of 2 years of experience with CRM platforms, particularly Salesforce, is required.

• Proficient in Microsoft Excel and other productivity tools for business.

• Exceptional attention to detail and a strong commitment to data accuracy.

• Capability to juggle multiple tasks and priorities in a dynamic environment.

• Comfortable managing inbound customer inquiries and delivering prompt support.

• Proactive and self-driven with the ability to work autonomously.

• Strong problem-solving and research abilities with the talent to efficiently locate information and resolve issues.

• Excellent organizational skills and the capability to adhere to established processes.

• A Bachelor's degree in business administration, Communications, Marketing, or a related field.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Comprehensive health benefits and wellness programs.

• Flexible working hours and remote work options.

• Supportive and collaborative team environment.