Sales and Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Efficiently process and synchronize orders using WooCommerce and QuickBooks.

• Verify order details to ensure accuracy in pricing and fulfillment conditions.

• Collaborate with logistics and warehouse teams to ensure shipments are accurate and timely.

• Oversee order logistics, addressing changes and keeping customers informed throughout the process.

• Coordinate LTL freight scheduling for both outbound customer pickups and internal transfers.

• Manage delivery timelines across a network of carriers, warehouses, and external clients.

• Ensure transit accuracy by monitoring shipments and addressing logistical challenges, including damage claims and delivery delays.

• Assist sales operations through account management, order tracking, and maintenance of price lists.

• Handle special requests and pricing approvals across departments to ensure prompt execution.

• Organize and maintain customer files, ensuring all records are accurate and readily accessible.

• Compile and distribute inventory reports to ensure alignment between sales and operations.

• Oversee sales reporting, including automated weekly updates and custom ad-hoc requests.

• Monitor inventory movement to proactively identify potential stock-outs or fulfillment risks.

⛳️ Requirements

• A minimum of 2 years of experience in sales operations, order management, logistics, or a related field.

• Preferably, hands-on experience with QuickBooks and/or WooCommerce.

• High proficiency in Excel or Google Sheets is essential.

• Experience with Adobe Illustrator is considered a plus.

• Exceptional attention to detail and strong organizational skills are required.

• Ability to juggle multiple priorities and adhere to deadlines is crucial.

• Strong communication skills and a customer-first approach are essential.

• Preferred Qualifications: Experience in coordinating LTL freight shipments, a background in CPG, wholesale, or e-commerce environments, and familiarity with inventory management and fulfillment workflows.

• Minimum Technical and Work Environment Requirements:

• - Internet Connection:

• - Primary internet connection with a minimum speed of 15 Mbps.

• - Backup internet connection with at least 10 Mbps.

• - Primary Device:

• - Desktop or laptop equipped with at least:

• - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

• - A minimum of 8 GB RAM.

• - Backup Device:

• - Must meet or exceed the performance of an Intel Core i3 processor.

• - Must be functional during power interruptions.

• - A functioning webcam.

• - A noise-canceling USB headset.

• - A quiet, dedicated home office space.

• - Peripherals and Workspace: A smartphone for communication and verification purposes.

🏝️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.