Sales Agent – Central & West Coast

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Ensure that Sherweb’s solutions are delivered promptly and successfully, aligning with our customers’ requirements and objectives.

• Offer training on our products and platform, providing onboarding and sales support for both new and existing clients.

• Gather customer feedback to pinpoint areas where Sherweb can enhance its products and services.

• Deliver pre- and post-sales assistance.

• Contribute significantly to customer satisfaction by offering efficient, professional, and top-tier solutions.

• Maintain a strong emphasis on resolving issues on the first contact and addressing problems swiftly.

• Manage and take responsibility for internal requests and processes on behalf of our clients.

• Actively support sales efforts through outbound campaigns, client follow-ups, and targeted outreach to identify needs and growth potential.

⛳️ Requirements

• Minimum of 2 years of experience in a customer-facing role.

• Capability to manage multiple tasks and priorities simultaneously.

• Exceptional written and verbal communication abilities.

• Strong skills in time management and organization.

• In-depth knowledge of Microsoft products (Outlook, Teams, Excel).

• Previous experience in a similar or sales-oriented position is preferred.

• Ability to provide swift responses to customer needs.

• A genuine passion for enhancing the customer experience.

• A natural, personable attitude and a commitment to being a dedicated team player.

• IT experience is preferred.

• Proficient in clear written and verbal communication in English.

🏝️ Benefits

• A dynamic work environment that adapts to your needs.

• A welcoming and diverse workplace culture that prioritizes inclusion and equality.

• Access to state-of-the-art technology and tools.

• A results-oriented culture that recognizes talent, initiative, and innovative thinking.

• Annual salary reviews based on performance.

• Supportive colleagues from various professional and cultural backgrounds.

• A flexible total compensation package.

• Vacation time adjusted according to your previous experiences.

• Advanced paid hours to help you recharge (holidays and mobile days).

• A customizable benefits plan tailored to your needs.

• Flexible savings fund options available.

• A monthly allowance for home internet expenses.

• Significant opportunities for career growth.

• A career path offering chances for learning and development.

• Close proximity to your direct manager with open, honest communication to facilitate your growth.

• Various initial and on-the-job training opportunities, along with tools to monitor your progress and support your career advancement.

• “Sherweblife” - an engaging calendar of activities that fosters virtual and face-to-face gatherings throughout the year.